Privacy Policy

Solar Connect Plus (“SolarConnect+,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, sign up for a free trial, use our CRM platform, or interact with our text messaging program, and how we use, share, and protect that information.

By using our services or submitting a lead form on our website, you agree to the collection and use of information in accordance with this policy.

Information you provide

• Name, email address, company name, and phone number submitted through forms.
• Account credentials and profile information for registered users.
• Billing details (processed by our payment provider, Stripe).
• Customer relationship data you upload to your workspace (leads, opportunities, proposals, project records).

Information collected automatically

• Device, browser, and operating system information.
• IP address and approximate location.
• Usage data (pages visited, features used, session duration).
• Cookies and similar tracking technologies.

We use the information we collect to:

• Provide, operate, and maintain the SolarConnect+ platform.
• Authenticate users and secure accounts.
• Process payments and manage subscriptions.
• Send transactional communications (account, billing, security).
• Send marketing communications, including SMS, where you have opted in.
• Respond to inquiries and provide customer support.
• Improve our products and develop new features.
• Comply with legal obligations.

When you submit a lead form on our website and provide a mobile phone number, you consent to receive marketing text messages from SolarConnect+, including promotional offers, product updates, event confirmations, and related messages.

Program details

• Program name: SolarConnect+ Marketing Alerts.
• Message frequency: varies; typically up to 8 messages per month.
• Cost: message and data rates may apply, charged by your wireless carrier.
• Consent: consent is not a condition of purchase or service.
• Carriers: supported on major U.S. carriers; carriers are not liable for delayed or undelivered messages.

How to opt out

You can cancel the SMS service at any time by replying STOP to any message. After replying STOP, you will receive one final confirmation message. To rejoin, reply START. For help, reply HELP or contact us at the email below.

We do not sell or share mobile phone numbers or SMS opt-in data with third parties for their marketing purposes.

We may share information with:

• Service providers who help us operate our platform (hosting, email delivery, SMS delivery, analytics, payment processing).
• Partner installers only when you explicitly initiate a partnership or referral within the platform.
• Legal authorities when required by law, subpoena, or to protect our rights and the safety of users.
• A successor entity in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information for monetary consideration.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the platform is used. You can control cookies through your browser settings. Disabling cookies may impact some functionality.

We retain personal information for as long as your account is active, for as long as needed to provide the services, and as required to comply with legal obligations, resolve disputes, and enforce our agreements. Workspace data is retained until you or an authorized admin deletes it or terminates the account.

We use industry-standard administrative, technical, and physical safeguards to protect your information, including encryption in transit, encrypted storage, and access controls. No system is 100% secure; we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal information, or to object to or restrict certain processing. California residents have additional rights under the CCPA/CPRA, including the right to know what information we collect and the right to opt out of the sale or sharing of personal information (we do neither).

To exercise any of these rights, contact us at the address below.

SolarConnect+ is intended for business users and is not directed to children under 16. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it.

We may update this Privacy Policy from time to time. The “Effective” date at the top of this page reflects the latest version. Material changes will be communicated by email or via a notice in the platform.

Questions about this policy or your data? Contact us at:

noah@solarconnect.solar